Privacy policy

This policy explains how 4success processes personal data when you browse the TunnelHub website, access public documentation, or contact 4success through a link from this site.

Controller and contact

4success is the controller for data processed on this website. Our published address is Rua Antonio Lapa, 280, suite 602, Campinas, SP, 13025-240, Brazil. For questions or to exercise your rights, contact contato@4success.com.br.

Data and purposes

TunnelHub does not offer self-service purchasing, trials, or registration through this landing page. When you follow a link to contact 4success, the data provided in that form is processed under the 4success privacy policy to respond to and qualify the commercial request.

When you use the site chat, we process the messages and data you choose to provide during the conversation. The chat is operated through Chatwoot to enable and continue support with 4success.

With your consent, we may use measurement tools configured through Google Tag Manager, including Microsoft Clarity, to understand website navigation. Clarity may create heatmaps and session recordings and is configured to mask images and text. These tools are optional and are not loaded before your choice.

Cookies and local storage

We store your measurement preference locally for up to 6 months. Chatwoot may use functional cookies to preserve the session and continue support. You may decline measurement, change your preference in the footer, and remove local data through your browser settings.

Sharing

We may share technical data needed to operate the website with Chatwoot to provide chat support, with hosting providers and, when you consent to measurement, with providers configured through Google Tag Manager. We do not sell personal data.

Your rights

You may request confirmation of processing, access, correction, anonymization, blocking, deletion when applicable, portability, information about sharing, and withdrawal of consent through the contact channel above.

Updates

We may update this policy to reflect changes in data processing or applicable requirements. The current version will always be available on this page.